Privacy Policy

1. Who we are

Becoming You is a trading name of Be You Therapy Solutions Ltd ("we", "us", "our"), a company registered in England & Wales. We are committed to protecting your privacy and handling your personal data responsibly, in line with UK GDPR and the Data Protection Act 2018.

2. Information we collect

We may collect the following types of information when you use our website or engage our services:

• Contact details — name, email address, phone number
• Enquiry information — details you share via our contact form or during a consultation
• Session notes — clinical records kept as part of your therapeutic care, stored securely and separately from general business data
• Technical data — IP address, browser type, and site usage via cookies (see our Cookie Policy)

3. How we use your information

We use your personal data to:

• Respond to enquiries and provide therapy services
• Maintain accurate clinical records as required by professional bodies
• Communicate with you about appointments and your care
• Meet our legal and regulatory obligations

4. Data storage & retention

Clinical records are retained in accordance with BABCP guidance and relevant professional standards, typically for a minimum of 7 years following the end of therapy. General enquiry data is retained only as long as necessary to respond to your request.

5. Sharing your information

We do not sell or share your personal data with third parties for marketing purposes. Information may be shared only where legally required, where there is a serious risk of harm to you or others, or with your explicit consent (for example, liaising with your GP).

6. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, please contact us at the details below.

7. Contact us

If you have any questions about this policy or how your data is handled, please contact us at hello@becomingyou.co.uk.